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  1. There appears to be a problem either with your organisation's Trust Router network credentials or with the RP realm that you specified on the command-line
  2. Check that you have imported the credentials file as the FreeRADIUS user, you are running the TIDC command as the FreeRADIUS user, and that you have run the unset DISPLAY command before running the TIDC command.
  3. Check that the value of your RP realm is correct and that it is also in the configuration of your Trust Router operator.
  4. Check that the TIDS service is running.

 

Problem

I can't seem to be able to connect my service to the trust router infrastructure. It seems to start but then I get the following error when running the TIDC command:

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  1. There appears to be a problem with the ID Provider realm that you specified.
  2. Check that:
    1. the value you specified on the command-line matches the ID Provider realm you specified or asked your Trust Router operator to register for you.
    2. the ID Provider server name and IP address you specified in the portal or to your Trust Router operator are correct for your IdP server, and that they are accessible from anywhere on ports tcp/2083 and tcp/12309. This is very important!
    3. you have not specified your RP realm by accident, if it differs from your ID Provider realm.

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